Recognized for Leadership, Innovation, and Community Support NORTH BETHESDA, MD – May 19, 2016A humble man who credits his success and prosperity to helping the underprivileged and underrepresented citizens of our communities. This is how Linda Plummer, President of the NAACP Montgomery County MD Unit, describes Jack Fitzgerald, founder and CEO of Fitzgerald Auto Malls. Fitzgerald was recently recognized and awarded the NAACP’s Presidential Humanitarian award.
“The NAACP's Presidential Humanitarian award is given to a person who has consistently exhibited the concern for community residents versus the commonly recognized actions of those who represent the entities of 'power and prestige’,” states Linda Plummer. “We salute Mr. Fitzgerald’s contributions to public safety, responsible consumer access, exposing youth to workplace environments and providing the renowned “FitzWay” business practices.”
For 50 years, Fitzgerald Auto Malls has been one of Maryland’s leading car dealers and consumer advocates. Fitzgerald’s leadership has advanced a number of industry standards. He has always stressed the importance of consumer education and supported efforts to strengthen local laws to protect consumers. Fitzgerald’s business practices have also demonstrated an unwavering commitment to passenger safety and environmental responsibility.
Fitzgerald is a staunch advocate for Child Passenger Safety, having worked to protect more than 47,000 children in car seats. FitzMall created a model public/private partnership that works to educate parents and caregivers about child safety seats and how to properly install them. He and his dealerships have won the National Capital Business Ethics Award, Community Leadership Awards, and endless recognition for consumer advocate safety and environmental awareness.
FitzMall acts responsibly to reduce carbon emissions and promotes sustainability. They are committed to green energy on a variety of fronts. The Toyota dealership in Germantown, MD is LEED Gold Certified—the first auto dealership with this certification east of the Mississippi. They were the first auto group to be a part of the EPA Green Power Partnership by purchasing all electricity to run every dealership from green sources.
“First, I am surprised because everyone kept this award a secret from me. But I am also extremely humbled to receive this award,” explained Jack Fitzgerald. “The Montgomery County Branch of the NAACP works hard to improve and ensure equality of rights for all citizens in Montgomery County, in areas like economic sustainability, education, health, and public safety. I am proud that our Fitzgerald Auto Mall family makes every effort to support the principals of the NAACP in our communities, on the environment, and in our industry. Our philosophy of doing things the “FitzWay” means treating everyone with honesty, respect, and dignity, dealing in good faith, and creating ways to be better at what we do.”
“I am a lifetime member of the NAACP and you have my promise that Fitzgerald Auto Malls will continue to support their efforts,” Jack Fitzgerald added.
Jack Fitzgerald and Fitzgerald Auto Malls were recognized for their leadership, innovation, and service to our communities. A wealth of consumer and environmental information can be found at www.FitzMall.com.
Recognized by the Maryland Division of the American Trauma Society NORTH BETHESDA, MD – March 16, 2016 Fitzgerald Auto Malls was recognized for its efforts of service to the community and support of trauma and injury prevention related activities. The Maryland Division of the American Trauma Society presented the Distinguished Service Award for 2016 to Jack Fitzgerald, founder and CEO of Fitzgerald Auto Malls.
Fitzgerald started the Fitzgerald Child Car Seat Inspection Program in 1999 after learning the dangers of improperly installed child safety seats. Since then, Fitzgerald Auto Malls, in partnership with national and local government agencies, has been committed to injury prevention and increasing the number of lives saved through properly installed child safety seats.
“As a local business owner, I am proud to have the opportunity to work with the great government and state organizations to promote public safety,” said Jack Fitzgerald. “For 17 years now, Montgomery County Police and Fire & Rescue Services have been actively involved at our child safety seat events and I thank them for their support.”
Fitzgerald Auto Malls conducts monthly free car seat checks and free individual checks by appointment at its dealerships, as well as an annual Spanish-speaking safety seat check. Over 150 staff members have taken a 3-day Child Passenger Safety certification course and a Child Passenger Safety Technician instructor is on staff as well. The misuse rate has been tracked to a low of 55%, while the national average is 78%. Fitzgerald has helped parents and caregivers install more than 47,000 child safety seats.
In addition to his commitment to child passenger safety, Fitzgerald has personally testified before the Maryland General Assembly in support of reforms to allow auto dealers to be able to disclose full vehicle safety and secret warranty information that are often the precursor to recalls. “When dealers are free to disclose full information and do repair work without fear of retribution by the carmakers, you'll see the responsible dealers compete to deliver good information and outstanding repair service to their customers,” said Fitzgerald.
Fitzgerald Auto Malls deservingly won the award for their service to our communities by protecting our children and keeping every customer well informed and educated when purchasing a vehicle. A wealth of consumer and environmental information can be found on at www.FitzMall.com.
Kevin Howard Selected from a Field of 900 Technicians
ANNAPOLIS, MD – December 10, 2015 The movie industry has the Oscars, and the music industry has the Grammys. Did you know that Volkswagen Service has the Annual National Volkswagen Service Qualification Award?
Kevin Howard from Fitzgerald Auto Mall Volkswagen in Annapolis is one of twelve technicians chosen for the Final 2015 Competition from a field of 900 technicians. Howard was the 2nd Place winner in this competition in 2012.
Initial screening started in April with online tests that were very difficult and time consuming; the 900 technicians each spent upwards of 30 to 40 hours to complete the questions. By late June, only half of the technicians progressed to the second round of online testing. The questions increased in complexity and covered a wider range of material. By the end of the summer, 50 technicians qualified to be tested on a variety of skills, including diagnostic process, theory, technical procedures, and customer handling skills. Howard moved on to the finals and is now one of the 12 finalists. They were tested over a two-day period on various disciplines.
We are proud of Howard’s knowledge in all competencies and his superior cross section of skills.
Visit Fitzgerald Volkswagen Annapolis and you will be confident that your vehicle is in the best hands for the safety of you and your family on the road. For additional information, please visit www.FitzMall.com.
Jack Fitzgerald Says It’s Time for VW to Go Nuclear
ROCKVILLE, MD – October 15, 2015 Jack Fitzgerald, chairman of the first auto dealer group in North America to be certified to the environmental standard ISO14001, calls on regulators to consider their options before punishing consumers for the emissions failure plaguing VW.
“The Wall Street Journal’s writer Holman Jenkins has the best idea,” said Fitzgerald, “offset their excess nitrogen oxide with an investment in energy that helps consumers, rather than punishes them.” Writer Homan Jenkins suggested that VW pay to keep open some of America’s NOX free nuclear plants. Jenkins noted that the 482,000 U.S. Jettas and Passats identified by VW produce an almost equivalent amount of NOX as a 1,000-megawatt gas-fueled power plant, while a nuclear plant produces zero. “It’s a novel idea that would really benefit consumers and the environment,” said Fitzgerald.
The current emission standard requires that cars after 2008 be restricted to 0.07 grams of nitrogen oxide output per mile. According to the WSJ, “it represents about 1/40th the output of the average full-size pick up (gasoline or diesel), of which more than 10 million are on the road.” Rather than anger customers by lowering their mileage and horsepower, VW might consider an alternative like investing what would have been spent on a recall on nuclear power.
Fitzgerald is the first dealership group to become an EPA Green Power Partner Member of the EPA Green Power Leadership Club and a long-standing member of the Clean Energy Partnership in Maryland. All energy at Fitzgerald facilities is purchased from Green renewable energy sources, with 100 percent wind power used at all of the dealerships in Maryland. The Germantown Maryland dealership is the first LEED Gold certified dealership east of the Mississippi.
ROCKVILLE, MD – OCTOBER 15, 2015Fitzgerald Auto Malls is pleased to announce that CEO and Founder Jack Fitzgerald will be recognized as the Catholic Business Person of the Year. Mr. Fitzgerald will be honored at the annual Catholic Business Network Gala on November 20, 2015.
Fifty years ago, Jack Fitzgerald started his business with a one-car showroom in Bethesda, MD. Today, Fitzgerald Auto Malls has 15 locations and 35 franchises providing jobs for more than 1,400 employees. His success can be attributed to his philosophy of doing business the FitzWay. “I listened to my customers comments and incorporated the best way to do business in every aspect of the business; it defines the philosophy that differentiates us from other auto dealers,” explains Mr. Fitzgerald.
Fitzgerald dealerships offer the customer-oriented, transparent “No Hassle, No Haggle” way of purchasing new or used vehicles. The ISO 9001 Certification earned by Fitzgerald Auto Malls is the highest recognition available for quality with a focus on the customer. In fact, Fitzgerald Auto Malls only dealership group in North America with ISO certification.
The FitzWay philosophy also encompasses programs to help impact the communities. For over 15 years, the Fitzgerald Child Safety Seat program offers free installation and inspection of seats. It is the largest local volunteer program in the US and works with the National Safe Kids Foundation and the Montgomery County Safe Kids Coalition. A benchmark of over 47,000 seats was reached last month. Fitzgerald employees contribute to this success, volunteering their time and effort.
Protecting the environment is a FitzWay philosophy, too. Last year, Fitzgerald Auto Malls recycled 81 percent of solid waste generated at the dealerships, which is more than twice the national average for businesses. It is the first automotive dealership group in North America to become ISO 14001 certified, theglobal standard for Environmental Management Systems (EMS), and considered the highest recognition available for quality management with a focus on the environment. All energy at Fitzgerald facilities is purchased from Green renewable energy sources, with 100 percent wind power used at all of the dealerships in Maryland. Fitzgerald’s environmental team works to evaluate the company’s environmental policy, objectives and ongoing progress on a regular basis, and proving it is entirely possible to run an organization that is both successful and eco-friendly.
“Good people like to do good things, and the good people at Fitzgerald Auto Malls live by the FitzWay philosophy, treating all associates and customers the way they would want to be treated…with honesty, respect, and dignity,” states Mr. Fitzgerald.
For more information about Fitzgerald Auto Malls commitment to improve the local community through efforts such as their Child Safety Seat events, Child ID program, Pet Adoption events, Recycling and Environmental Initiatives and more, please visit www.FitzMall.com
In 1966, Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning, the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer-friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations, and still operates under that same guiding principle.