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The Fitzgerald Difference
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What Is The Fitzway? | Consumer Publications | News | Pricing Philosophy | The Fitzgerald Difference | What is the Delivered Price? |
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In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations. Today that same guiding principal continues. Over the years we have listened to our customers and responded to their suggestions.
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When our customers told us they would prefer we eliminate the need to negotiate prices, we introduced no-hassle, no-haggle discount posted prices... on every new car and truck... and now on the Internet.
When our customers told us that the most difficult part of the service experience was finding alternative transportation, we developed our Loaner Car Program.
When our customers told us that they wanted the increased peace-of-mind that comes with a well-maintained and reliable vehicle, we created the *Fitzgerald Buyer Protection Plan.
When our customers told us they wanted to purchase high quality used cars and trucks with the same confidence they experience with new ones, we introduced the Fitzgerald Certified Used Vehicle.
Additionally, our Appraisal Process, 150% Best Price Guarantee, and many features of this web site are in response to customer feedback. We invite you to email us with your ideas and suggestions.
*Effective 1/1/05 a surcharge will apply for vehicles that are diesels or have synthetic oil. This surcharge will be added for each oil change performed under the buyer protection plan.
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