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Feedback Report

Submitter Email Feedback Category Status Page Date
barry ephraim eyebear@aol.com had very bad customer experience in your gaithersburg subaru dealership. was in store with wife for 15 minutes before anyone noticed we were there. you were not busy. then misquoted price of car. when interested price went up $2000 dollars. still interested but bad taste in mouth about yesterday http://www.fitzmall.com/Contact/Chat 3/31/2015 8:54:21 AM
Sarah Kingdon CarlieKing2013@hotmail.com Great service! Waiting area very comfortable. Surprised how quickly I got in and out. My advisor Ismael Posada-Gran was extremely helpful and professional. 10's all around http://www.fitzmall.com/Consumer/ReviewUs 3/30/2015 5:39:37 PM
emily mooree@fitzmall.com The website only shows the next child ID event for June. Does not show March, April or May's events. http://www.fitzmall.com/Community/ChildId 3/28/2015 10:48:37 AM
Jerold Coffee jc022338@aol.com Haven't figured out how to get to survey. I am completely satisfied with service http://www.fitzmall.com/Consumer/ReviewUs 3/21/2015 11:34:56 AM
Drew White betndru@pa.net Purchased Toyota @ Chambg. store & were told to expect online survey. When can we expect the survey? Marty Manning was the business mgr. we dealt with. http://www.fitzmall.com/ServiceParts/Accessories?camp=2013SERVICEWELCOMEVIDEO 3/17/2015 6:21:41 PM
Kobi kobilifshitz@gmail.com I can inquire about used cars, and see the inventory, but I receive an error for every new car search I am doing. My last purchase in 2009 was based on the online inventory and was the quickest purchase I have made and was the first time I used mitzmall, so it will be shame to loose me due to technical difficulties. http://www.fitzmall.com/Inventory/SearchResults?Conditions=NEW&Makes=Hyundai&Models=Sonata+Hybrid&Trims=&Styles=&Trans=&Prices=&Regions=MA&Stores=&KeyWordSearch=&Sort=Price-ASC&inventoryGrid_length=100&Wholesale=&UseCriteria=true 3/16/2015 1:52:51 PM
J.Fuller jfharper32@aol.com Went to have vehicle serviced to what the mechanical tech advised, however, I was quoted a prize for service but the Advisor quoted a different price. After I made phone call to another source within your company,advised me to check my Manuel.After reading service for the miles it did not require such service. It's funny because the same thing was tried with my husband with his Chrysler and Hyundai .A call to Cooperate Office help clear up not recommend warranted services . I do want continue my service with your company ,but I will not be taken advantage of. The service advisor was rude. I do not and will not accept this unprofessional mannerisms from anyone. I will note this on my evaluation from Hyundai Motor Inc. http://www.fitzmall.com/Consumer/ReviewUs 3/14/2015 3:29:27 PM
KYEMOON LEE kmlee7545@gmail.com I cannot open the survey for service satisfaction. http://www.fitzmall.com/Consumer/Testimonials 3/9/2015 9:26:00 AM
Manuel d Martínez Cocotito23@gmail.com Need price for spark plug for Toyota corola 2011 Thank http://www.fitzmall.com/ 3/1/2015 6:21:28 PM
Ryan rds@ryansilver.net test http://www.fitzmall.com/Inventory/Detail/00002893494/NEW-2015-Buick-Regal 2/24/2015 2:03:07 PM