10 Things Fitzgerald Wants You To Know
Before Having Your Car Repaired
Your car is the second largest investment you’re likely to make. Preserve its value
and your safety by having it repaired professionally.
Never drive a car that could be unsafe because of damages.
Some insurance companies may want you to visit their drive-in claims center before
having your car repaired. You can do this, or you may leave your car at our shop
and ask that the insurance company inspect the car here.
You are not required by law to obtain more than one estimate or appraisal.
You have the right to go to the repair shop of you choice. Your insurance company
cannot require you to go to a particular shop.
Differences in repair estimates are common. A lower estimate may not include all
necessary work. If you’re not sure why one estimate is different from another you’ve
received, please ask us.
Choose a shop that has unibody repair equipment and certified (by I-CAR or ASE,
Ask if the shop will be using genuine manufacturer (OEM) replacement parts
Ask if the shop offers a repair warranty. We provide a Lifetime Warranty and Guarantee
on all our repairs at Fitzgerald Collision Centers.
Let us help you negotiate your claim with the insurance company.
In 1966, Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning, the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer-friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations, and still operates under that same guiding principle.